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Privacy Policy
Last Updated: September 25, 2020
In this Privacy Policy, we describe how we process your personal data when you visit our website ("the Website") or when you use the learning platform or other services offered through the Website (the "Services").
Contact details
Pollock Technologies Inc.
8560 Sunset Blvd
Los Angeles, CA 90069
+1 (213) 421-6800
Scope of Application
This Privacy Policy applies to website visitors and users in the USA.
It includes a Children’s Privacy Policy according to the Children's Online Privacy Protection Act (COPPA).
Which Personal Data do we Process, for what Purpose and on what Basis?
  1. When you Visit our Website
    When you visit our website, the server automatically logs general technical information. This data includes your IP address, browser type, internet service provider, referring pages, operating system, date/time stamp and/or clickstream data, information about the devices you use to access the site, location and web navigation data.
    We use cookies and other tracking technologies to ensure the functionality of the Website, to improve its user-friendliness, to evaluate the use of the Website, to collect information aimed at improving our services, and for marketing purposes (e.g. Google Analytics and Facebook Pixel).
    Cookies are pieces of information your web browser automatically stores on your device when you visit the Website. You can independently manage the security settings in your browser and block or delete the cookies we use. Please note that our website may no longer function to its full extent if you block cookies that are necessary for the functioning of the Website.
    We will ask for your consent for the use of tracking or similar cookies and of other tracking technologies collecting your personal information.
    The website may include certain social media features, such as the Facebook "Like" button, and widgets, such as the "Share This" button or interactive mini-programs. These features may collect data from a user's log files. Your interactions with these features are subject to the privacy policies of the companies providing these features.
  2. When you Use our Services
    When you use our Services, we collect the following personal data from you:
    • Registration/login information: When you register to use our Services, we collect your contact details (which may be pseudonymised in the case of students) and other relevant personal information that you provide us with on this occasion. If you authenticate yourself with an existing account (Microsoft, Google, etc.), Classtime will receive the necessary personal information (e.g. name, email address) from these services.
    • Data collected through Integrated Services: If you decide to grant Classtime access to a third-party integrated service (“Integrated Service”), such as Google Classroom, Clever, or Microsoft, we may collect the personal information associated with your Integrated Service account. You may also have the option of sharing additional information (e.g. class or student information) with us through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving us permission to use, share, and store it in a manner consistent with this Privacy Policy. You may revoke our access to your account on any Integrated Service at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting them to our Services.
    • Communication information: We store communication between you and us, such as service-related emails regarding account management, notifications on technical issues or changes to the Services.
    • Other personal information you store on the learning platform: We store any other personal information that you store on the learning platform of your own accord (e.g. personal photos).
    • Technical information: We log certain technical information in connection with your usage of our Services.
    We collect and process this personal information for the following purposes:
    • to enter into and perform the contract for the use of our Services and to provide you with our Services,
    • on the basis of our legitimate interests to communicate with you (including for other reasons than for the preparation or conclusion of a contract), to optimize your user experience, to improve and expand our services, to analyze demand patterns or conduct other evaluations, to ensure IT security and data protection as well as to guarantee the business operations, management and development of our company and to enforce or defend legal claims,
    • to comply with legal obligations (e.g. obligation to keep business records).
    If you use our Services as a student or teacher under an institution license or as a student at the invitation of your teacher, we process your personal data as a data processor on behalf of your school/employer/institution/teacher.
    Based on our interest in informing people who are interested in our Services about our offers and about any new developments, we can send you marketing information (e.g. via a newsletter). You can opt out of receiving such information at any time.
Students under 13 usually use our Services at the invitation of their teacher. In these cases, we collect and process their personal information for the use and benefit of their school. When teachers invite students under 13 to use our Services, they act on behalf of parents to give us consent to collect and process their student’s personal information as described in this Privacy Policy.
If a student under 13 opens an account to use our Services on his or her own accord, school consent is not applicable. In this case, we obtain the necessary consent directly from the parents.
We do not knowingly collect or process any other personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13 without the appropriate consent, we will delete it immediately.
See section 8 for parent’s rights to review their children’s personal information, have it deleted, prevent its further use or online collection, etc.
When and how do we Transfer your Personal Data to Third Parties?
It may be necessary for us to transfer your personal data to third parties in order to fulfil the contract, to protect our interests or to comply with legal regulations:
  • We may engage third parties to perform certain business-related functions, including but not limited to IT (such as maintaining databases, sending e-mail messages, providing and developing certain service functions, maintenance and security), payment, billing and collection, or marketing. If we engage a third party to perform such a function, we will only provide that third party with the data it needs to perform its specific function.
  • We may disclose collected data if and to the extent necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property or the rights or property of our users (including, without limitation, against liability claims), or (iii) protect the security or integrity of the Services.
  • We may share your personal information with third parties to whom we transfer our business or parts thereof or with whom we merge.
We do not rent or sell your personal data to third parties.
Data Security
Our database is stored on certified servers in Switzerland. We protect your personal information in particular by means of the following technical and organizational security measures against unintentional, illegal or unauthorized manipulation, deletion, modification, access, disclosure, use or loss:
  • connections between app and server and to the database are encrypted (TLS),
  • data is stored encrypted in the database ("encrypted at rest"),
  • only selected employees have access to the database,
  • 2-factor authentication is possible using Google Authenticator,
  • daily backups.
How do we Respond to Do Not Track Signals?
We do not respond to Do Not Track (DNT) signals.
How long do we Keep your Personal Data?
We only store your personal data for as long and to the extent necessary for the purposes described above or for legal reasons.
Personal data stored in user accounts will be deleted 6 months after deletion of the corresponding account.
What are your Rights in Connection with your Personal Data?
You have the following rights in connection with your personal data:
− Right to access your personal data,
− Right to have inaccurate personal data rectified,
− Right to erasure (“right to be forgotten”),
− Right to restrict the processing of your personal data,
− Right to data portability,
− Right to object to the processing of your personal data.
Please note that exceptions apply to these rights. In particular, we may be obliged to further process your personal data in order to fulfill a contract, to protect our own legitimate interests, such as the assertion, exercise or defense of legal claims, or to comply with legal obligations. In these cases, we can or must reject certain requests or comply with them only to a limited extent.
To exercise your rights in connection with your personal data, please contact us by e-mail at
If you use our Services a student or teacher under an institution license or as a student at the invitation of your teacher, please contact your school/employer/institution/teacher to exercise any rights with regard to the personal data we collect and process on their behalf.
Links to other Websites
Our Website links to third-party websites that are not operated or controlled by us. We are not responsible for whether and how these third parties comply with data protection laws.
If you are not satisfied with the way in which we collect and process your personal information, please contact us by e-mail at
We may modify this Privacy Policy at any time. New versions will come into effect for you as soon as we have notified you by publishing them on our Website.